With over 20 years of experience in Customer Support Operations and more than 16 years with Radio IP, Geneviève has gained extensive knowledge of the organization, as she’s known as the owner of Radio IP’s History. After working at CGI (Bell Canada) for 6 years, where she earned her background in incident management, her main goal now is to put her expertise to use in order to make sure Radio IP goes beyond our partners and customers’ expectations. By ensuring a constant free flow of communication and an efficient use of resources throughout the organization, Geneviève aims to direct, control, and supervise Radio IP’s effectiveness to facilitate its long-term success.